This will draw some different conclusions IMO. But I will say I believe the airline did have good reasons for the removal of the family, but, when JB told the family to come back the next day for their flight out, and did NOT remove their luggage from the aircraft is where JB was in the wrong. The next morning they show for their flight to be met at counter and told they are banned from flying on JB until the investigation is over with? C'mon JB. You just sent their luggage onward the day...
JetBlue Removes family of 5 for child kicking seat of passenger
JetBlue Removes family of 5 for child kicking seat of passenger